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How can I add or delete a payment method?
How can I add or delete a payment method?
Updated over a week ago

You can add or remove payment options in your Profile at any time. Personal accounts can have up to 2 cards uploaded to their account at any time, while there is no limit for business accounts. Adding a new payment method will not affect rides that are already booked, as they will only be used for new bookings. If you have upcoming rides booked with a credit card that you have since removed, please cancel and rebook your rides with a new payment method.

Business users can designate them as “business” or “personal” payment methods. Only business payment methods will be shown for business bookings, and personal payment methods for personal bookings. This helps to prevent any accidental crossover.

Adding a payment method during the booking process

Simply click on "Add new card" if you are using the website or “Add payment method” if you are booking through the Blacklane app. When you enter a payment method while booking, it is automatically saved in your profile.

If you are a corporation and have a business account and are booking a business ride, it will automatically be labelled as “business”, and personal bookings will label it as “personal”.

Updating existing payment methods

Adding a payment new method

Via the Website

  • Click your name in the top right and select “Profile” / "Account"

  • Scroll down to the “Payment” section

  • Click on “Add new card”

  • Enter your credit card information

  • If you have a business account: Choose whether the credit card should be used for personal or business travel

  • Please note that on our website it is only possible to add credit cards.

Via the Blacklane app

  • Go to the payment tab

  • Click on “Add payment method” for iOS, or the “+” symbol for Android

  • Enter your payment method information


Deleting a payment method

Via the Website

  • Click your name in the top right and select “Profile” / Account"

  • Scroll down to the “Payment” section

  • Click “Remove” by the method you want to delete

  • Confirm removal in the pop-up message

Via the Blacklane app

  • Go to the payment section

  • Click on the “⊝” symbol for iOS, or the “⋮” symbol for Android next to the method you want to remove

  • Confirm the deletion

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