Please note that not all rides are eligible to receive rewards, for example, rides that used a voucher. Crediting of rewards can take up to six weeks after the ride, so first make sure six weeks have passed. If you still haven’t received your rewards, fill out this form to claim your missing rewards. You can only file a claim for rides within the past two months.

Can I earn reward or frequent flyer points when traveling with Blacklane?

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