Safety FAQs

Last updated: March 18, 2020

12 articles in this collection
Written by Chris

What if I test positive for COVID-19?

Written by Chris
Updated over a week ago

Am I supposed to wear a face mask during the ride?

Written by Chris
Updated over a week ago

What is Blacklane doing to help chauffeurs and guests stay safe?

Written by Chris
Updated over a week ago

What happens if a chauffeur or Blacklane employee is directly affected or tested positive for coronavirus (COVID-19)?

Written by Chris
Updated over a week ago

Can I still use Blacklane globally?

Written by Chris
Updated over a week ago

What is the cancellation policy?

Written by Chris
Updated over a week ago

What will happen if I am delayed due to long queues at the airport?

Written by Chris
Updated over a week ago

Can chauffeurs assist guests with luggage and other personal effects?

Written by Chris
Updated over a week ago

Does Blacklane offer city-to-city rides?

Written by Chris
Updated over a week ago

Can I schedule a stop along the way of a city-to-city ride to pick up another passenger?

Written by Chris
Updated over a week ago

Are hourly bookings still available?

Written by Chris
Updated over a week ago

I still have questions, who should I contact?

Written by Chris
Updated over a week ago