Blacklane Help Center
Group 65Go to Blacklane
All Collections
Safety FAQs

Safety FAQs

Last updated: March 18, 2020

Jared G avatar
14 articles in this collection
Written by Jared G

What is Blacklane doing to help chauffeurs and guests stay safe?

Jared G avatar
Written by Jared G
Updated this week

What happens if a chauffeur or Blacklane employee is directly affected or tested positive for coronavirus (COVID-19)?

Jared G avatar
Written by Jared G
Updated this week

Am I supposed to wear a face mask during the ride?

Jared G avatar
Written by Jared G
Updated this week

Are there partition screens in the cars?

Jared G avatar
Written by Jared G
Updated this week

What if I test positive for COVID-19?

Jared G avatar
Written by Jared G
Updated this week

Can I still use Blacklane globally?

Jared G avatar
Written by Jared G
Updated this week

What is the cancellation policy?

Jared G avatar
Written by Jared G
Updated this week

What will happen if I am delayed due to long queues at the airport?

Jared G avatar
Written by Jared G
Updated this week

Can chauffeurs assist guests with luggage and other personal effects?

Jared G avatar
Written by Jared G
Updated this week

Does Blacklane offer intercity rides?

Jared G avatar
Written by Jared G
Updated this week

Does Blacklane offer long distance rides?

Jared G avatar
Written by Jared G
Updated this week

Can I schedule a stop along the way of a city-to-city ride to pick up another passenger?

Jared G avatar
Written by Jared G
Updated this week

Are hourly bookings still available?

Jared G avatar
Written by Jared G
Updated this week

I still have questions, who should I contact?

Jared G avatar
Written by Jared G
Updated over a week ago
Blacklane Help Center