Please feel free to leave feedback on your chauffeur and vehicle after your ride. Your feedback helps us make our service even better. 

Via the website

  • Click on “Rides” at the top of the page.
  • Find the ride you want to rate, and click “Rate”
  • Rate the quality of the chauffeur and vehicle

In the app

  • Go to the Rides tab and go to your past rides
  • Select the ride you want to rate, and click “Rate your ride”
  • Rate the quality of the chauffeur and vehicle

To report any serious issues or simply praise the exceptional service of a chauffeur, please contact our Customer Care Team.

  

Related articles

How do I contact your Customer Care team?

Did this answer your question?