Please include the details of the animal and the number of passengers in the “Special requests" field when booking.

Transporting animals with Blacklane without including the details in your booking could lead to additional charges.

Our partners reserve the right to refuse the carriage of an animal which was not agreed to and not added to the Special Requests field prior to the service. This also applies to animals which are not contained in a suitable closed transport box. The only exception is service animals, for which we would kindly ask you to provide details in the Special Requests field and also be prepared to provide documentation to the chauffeur if needed.

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