Go to Blacklane
Deutsch
English
Français
All Collections
Getting started
Getting started
J
40 articles in this collection
Written by
Jared G
What if my by-the-hour ride ends outside of the city it started in?
J
Written by
Jared G
Updated over a week ago
Can you smoke in the vehicle?
J
Written by
Jared G
Updated over a week ago
How many guests can you transport?
The passenger capacity depends on the vehicle type.
J
Written by
Jared G
Updated over a week ago
How do I find out the luggage capacity of the vehicles?
J
Written by
Jared G
Updated over a week ago
Can I bring food and drinks into the car?
J
Written by
Jared G
Updated over a week ago
How do I request a service that includes transporting an animal / pet?
J
Written by
Jared G
Updated over a week ago
Where can I find rebates or discounts?
J
Written by
Jared G
Updated over a week ago
What cities does Blacklane operate in?
J
Written by
Jared G
Updated over a week ago
What vehicles does Blacklane use?
J
Written by
Jared G
Updated over a week ago
Which channels can I use to book, change, and cancel a ride?
J
Written by
Jared G
Updated over a week ago
How far in advance can I book a ride?
J
Written by
Jared G
Updated over a week ago
How can I book a ride?
J
Written by
Jared G
Updated over a week ago
When do I receive my booking confirmation?
J
Written by
Jared G
Updated over a week ago
How long will the chauffeur wait for me?
J
Written by
Jared G
Updated over a week ago
How many kilometers/miles are included in an hourly booking?
J
Written by
Jared G
Updated over a week ago
How do I add a voucher?
J
Written by
Jared G
Updated over a week ago
What can I request in the “Special requests”/”Notes for the chauffeur” field?
J
Written by
Jared G
Updated over a week ago
Can unaccompanied minors travel with Blacklane?
J
Written by
Jared G
Updated over a week ago
Can I earn reward or frequent flyer points when traveling with Blacklane?
J
Written by
Jared G
Updated over a week ago
Do you offer an event / VIP service?
J
Written by
Jared G
Updated over a week ago
What is the reference code for?
J
Written by
Jared G
Updated over a week ago
How does Blacklane accommodate travelers with special needs?
J
Written by
Jared G
Updated over a week ago
What if I have an assistive device?
J
Written by
Jared G
Updated over a week ago
What color are the vehicles?
J
Written by
Jared G
Updated over a week ago
What happens if I want to book a Business Van/SUV but there will be more than the maximum number of allowed guests?
J
Written by
Jared G
Updated over a week ago
How should I choose the pickup time at airports?
J
Written by
Jared G
Updated over a week ago
Do I need to specify the arrival terminal for airport pickups?
J
Written by
Jared G
Updated over a week ago
Where will the chauffeur meet me at train stations?
J
Written by
Jared G
Updated over a week ago
Where will the chauffeur meet me at airports?
J
Written by
Jared G
Updated over a week ago
Why should I enter my flight number?
J
Written by
Jared G
Updated over a week ago
What if my flight or train is delayed?
J
Written by
Jared G
Updated over a week ago
Do the vehicles have Wi-Fi?
J
Written by
Jared G
Updated over a week ago
What kind of training do Blacklane chauffeurs undergo?
J
Written by
Jared G
Updated over a week ago
Which languages do the chauffeurs speak?
J
Written by
Jared G
Updated over a week ago
How can I contact my chauffeur?
J
Written by
Jared G
Updated over a week ago
When will I receive the chauffeur’s contact information?
J
Written by
Jared G
Updated over a week ago
How do I contact your Customer Care team?
J
Written by
Jared G
Updated over a week ago
Step-by-step guide to booking a ride - Business users
J
Written by
Jared G
Updated over a week ago
Step-by-step guide to booking a ride - Private users
J
Written by
Jared G
Updated over a week ago
To whom can I send my RFP request?
My organisation will run a ground transportation RFP/ RFI / RFQ / RFT / tender. Whom can I approach?
J
Written by
Jared G
Updated over a week ago