Our Customer Care team is available around-the-clock. No matter the day or time, one of our helpful Customer Concierges would be happy to assist. Simply initiate a chat by selecting the chat bubble in the bottom right-hand corner of this page. If you download the Blacklane mobile app for iOS or Android, you can alternatively chat with our team in the Help tab.


If you have a booking with us that you need to amend please refer to this article.


For less urgent inquiries, feel free to contact our team by email at service@blacklane.com.


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