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How does Blacklane accommodate guests who require special assistance?
How does Blacklane accommodate guests who require special assistance?
Updated over a week ago

We aim to accommodate all travelers to the best of our ability. Whether you have limited mobility, hearing impairment, vision impairment, a service animal (or pet, i.e.: service dog), an assistive device, or require extra assistance from the chauffeur, we will do everything we can to meet your needs and make your trip as pleasant as possible. The range of services we can offer varies around the world, depending on local regulations and the characteristics of the local vehicles. 

If your guest requires extra help, please write your request in the “Special requests/“Notes for the chauffeur" box when booking. If you are traveling with an assistive device please be sure to also include its size, especially for larger devices like foldable wheelchairs, so the chauffeur can make sure it will fit in the trunk of the vehicle. Please note that we are usually unable to transport rigid-frame wheelchairs. The Business Vans/SUVs are the most spacious, and therefore best suited for people with reduced mobility.

We also highly recommend booking at least 24 hours before your trip.

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