Booking your Blacklane
21 articles
- How can I book a ride?
- Which channels can I use to book, change, and cancel a ride?
- How do I add a promo code?
- How many kilometers/miles are included in an hourly booking?
- What can I request in the “Special requests”/”Notes for the chauffeur” field?
- What is the reference code for?
- How does Blacklane accommodate guests who require special assistance?
- What if I have an assistive device?
- How should I choose the pickup time at airports?
- Do I need to specify the arrival terminal for airport pickups?
- Someone booked a ride for me. How do I add it to my app?
- I have an upcoming cruise with Silversea. How do I book my private chauffeur with Blacklane?
- I have an upcoming flight with Emirates. How do I book my Chauffeur-drive service with Blacklane?
- How can I contact my chauffeur?
- Why won't the system accept my phone number?
- Step-by-step guide to booking a ride - Private users
- Do I need to account for different time zones when choosing my pickup time?
- Why won't the system accept my flight number?
- I'm trying to book, but it won't accept my address?
- How do I see a ride that was booked for me?
- What's new with the Blacklane booking portal?