Why won't the system accept my flight number?

Blacklane offers complimentary flight tracking on all airport pick-up services. Because our booking system connects with a professional flight tracking database, we ask for your airline code and flight number when you book an airport pick-up or drop-off.

IATA airline codes are a 2 number or letter sequence that designates a specific airline. They can usually be found on your ticket next to the flight number. In order for the system to recognize your flight number, the formatting must be relatively precise

Some of these codes are less obvious than others. Below is a list of the airlines codes we see our guests use most often:

If you’ve entered the airline code and flight number in the format described above but the system still doesn’t recognize it, check the following:

If the details are correct but you still can’t add the flight number, complete your booking without it. You can add the flight number later by opening the booking in Rides and editing the flight details.

Private flights, with the exception of certain semi-private carriers like JSX, aren't included in standard airline databases and can't be tracked the same way.

If you're arriving on a private flight, please include the following information in the "Note for the chauffeur" section of your booking:

Sharing this information allows your chauffeur to track your plane and, if needed, get real-time updates on your arrival directly from the handling agent.