The flight number allows us to track the flight’s status and adjust the pickup time for any delays or early arrivals (where possible), as well as ensuring the chauffeur waits at the right terminal. We offer similar arrival tracking for pickups at major train stations as well.
Please keep in mind that your chauffeur can only track one flight at a time. You are welcome to include any additional flight details in the "Special Requests" or "Notes for the chauffeur" section of your booking, but the complimentary flight tracking & pickup time adjustment can only be performed for a single flight.