If you're getting picked up at the airport, the flight number allows us to track the flight’s status and adjust the pickup time for any delays or early arrivals (where possible), as well as ensuring the chauffeur waits at the right terminal. We offer similar arrival tracking for pickups at major train stations as well.
If you're arriving on a private flight, please include the following information in the "Special Requests" or "Note for the chauffeur" section of your booking:
the name & contact details of the Handling Agent
the tail number of the plane
Along with any additional relevant details you would like to share.
Please keep in mind that your chauffeur can only track one flight at a time. You are welcome to include any additional flight details in the "Special Requests" or "Notes for the chauffeur" section of your booking, but the complimentary flight tracking & pickup time adjustment can only be performed for a single flight. Flight tracking is not available for airport drop-offs. However, including your flight number lets your chauffeur route to the correct terminal.
Is a flight number required for airport drop-offs?
You don’t need to enter a flight number when you’re being driven to the airport. You may see a prompt or warning if you leave the field blank, but this won’t prevent you from booking your ride.
Flight tracking isn’t available for airport drop-offs, so entering a flight number won’t trigger automatic pickup-time adjustments. However, including your flight number can help your chauffeur route to the correct departure terminal.
What if I still want to add my flight number for a drop-off?
You’re welcome to enter it. It can be useful as a reference and may help identify the correct departure terminal, but it won’t activate live flight tracking or automatic schedule adjustments for your airport drop-off.