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How do I rate my ride?
Updated over a year ago

Please feel free to leave feedback on your chauffeur and vehicle after your ride. Your feedback helps us make our service even better. 

Via the website

  • Click on “Rides” at the top of the page.

  • Find the ride you want to rate, and click “Rate”

  • Rate the quality of the chauffeur and vehicle

In the app

  • Go to the Rides tab and go to your past rides

  • Select the ride you want to rate, and click “Rate your ride”

  • Rate the quality of the chauffeur and vehicle

To report any serious issues or simply praise the exceptional service of a chauffeur, please contact our Customer Care Team.

  

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