Managing bookings

How can I make changes to my booking?

Written by Jared G
Updated over a week ago

I booked a ride with the wrong pickup or dropoff location. What do I do?

Written by Jared G
Updated over a week ago

When I enter an address, why does it say it can't be found?

Written by Jared G
Updated over a week ago

How do I recover lost property?

Written by Jared G
Updated over a week ago

How do I rate my ride?

Written by Jared G
Updated over a week ago

How do I add extra stops to my one-way transfer booking?

Written by Jared G
Updated over a week ago

What should I do if I forgot to add a voucher code?

Written by Jared G
Updated over a week ago

What should I do if I forgot to add my flight number?

Written by Jared G
Updated over a week ago

I forgot to add my rewards program to my booking, can I still add it afterwards?

Written by Jared G
Updated over a week ago

What do I do if I’m missing rewards I should have earned?

Written by Jared G
Updated over a week ago

What is the cancellation policy?

Written by Jared G
Updated over a week ago

How can I make a complaint?

Written by Jared G
Updated over a week ago