Go to Blacklane

As a first step, please make sure that your booking is still within the editing / free cancellation window.

When can changes be made?

  • up to 60 minutes before the pickup time for one-way rides under 200km

  • up to 24 hours before pickup time for one-way rides over 200km

  • up to 24 hours for by-the-hour bookings

If you are still facing issues after confirming that your ride is editable, the reason could be a removed payment method. If this is the case, you will need to cancel the booking and place a new one with the correct payment method.

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