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When will I receive my invoice?

Your invoice will be sent to you via email approximately 24 hours after your ride has taken place. 

Single invoices are also available for download from your account on the Blacklane website. Simply go to your past rides, select the ride you would like an invoice for, and then click “Download invoice”.

If you have a monthly invoice set up, your monthly invoices will be sent out within the first 3 working days of each month, and cover all rides taken in the previous month. The invoice will be sent to the accounting email as provided during the credit risk assessment. 
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If “Download invoice” is not available

Single invoices can be downloaded from Past rides after logging in on the Blacklane website. If Download invoice is not available, the payment may not have been processed yet. Once it has been processed, you will receive an email with the invoice attached as a PDF.

Invoices can only be accessed by the account holder. If someone else booked the ride for you, ask them to forward the invoice email or download the invoice from their account.

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