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Billing and Payment
30 articles
How can I add or delete a payment method?
How can I add Apple pay to my Blacklane account?
Can I update my payment method information by phone or email?
When do I get charged for my ride?
Can I save two billing addresses in my profile?
Can I change the payment method for an upcoming ride?
Which payment options are available?
Do I need to tip the chauffeur?
Can I book a ride that takes place after my credit card expiration date?
Why are there prices in different currencies?
Are the prices shown per person or per vehicle?
What factors influence the price?
Am I charged for additional wait time if my chauffeur arrives early?
Which currency is used for payment and invoicing?
Why was I charged a different price than the price on my invoice?
Why did I get an error message when I tried to add a payment method?
I think my credit card was charged twice for one ride. What should I do?
I have an unexpected charge from Blacklane on my bank statement, what should I do?
I received an unexpected payment from Blacklane, what should I do?
What should I do if I have upcoming rides with Blacklane and my credit card/payment method has been stolen?
How do I set up a monthly invoice for my account?
When will I receive my invoice?
Where can I see my invoices?
How do I add a VAT ID or PO reference to my invoice?
Can I convert my charges so I can pay my monthly invoices in one currency instead of several?
Can I add a ride charged to my credit card to my next monthly invoice to pay them together?
Can I pay my monthly invoice by credit card?
How will I receive my commission?
Can I consolidate my monthly commissions to a larger total amount?
When will I receive my commission?