Billing and Payment

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26 articles in this collection
Written by Chris King

Which payment options are available?

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Written by Chris King
Updated this week

What factors influence the price?

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Written by Chris King
Updated over a week ago

Are the prices shown per person or per vehicle?

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Written by Chris King
Updated this week

Why are there prices in different currencies?

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Written by Chris King
Updated over a week ago

Can I change the payment method for an upcoming ride?

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Written by Chris King
Updated over a week ago

When do I get charged for my ride?

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Written by Chris King
Updated over a week ago

Do I need to tip the chauffeur?

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Written by Chris King
Updated over a week ago

Am I charged for additional wait time if my chauffeur arrives early?

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Written by Chris King
Updated over a week ago

Which currency is used for payment and invoicing?

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Written by Chris King
Updated over a week ago

When will I receive my invoice?

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Written by Chris King
Updated this week

Where can I see my invoices?

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Written by Chris King
Updated this week

How do I set up a monthly invoice for my account?

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Written by Chris King
Updated this week

How do I add a VAT ID or PO reference to my invoice?

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Written by Chris King
Updated this week

Why was I charged a different price than the price on my invoice?

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Written by Chris King
Updated this week

Can I pay my monthly invoice by credit card?

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Written by Chris King
Updated over a week ago

Can I add a ride charged to my credit card to my next monthly invoice to pay them together?

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Written by Chris King
Updated this week

Can I convert my charges so I can pay my monthly invoices in one currency instead of several?

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Written by Chris King
Updated this week

When will I receive my commission?

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Written by Chris King
Updated over a week ago

How will I receive my commission?

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Written by Chris King
Updated this week

Can I consolidate my monthly commissions to a larger total amount?

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Written by Chris King
Updated over a week ago

Can I book a ride that takes place after my credit card expiration date?

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Written by Chris King
Updated over a week ago

Why did I get an error message when I tried to add a payment method?

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Written by Chris King
Updated this week

I think my credit card was charged twice for one ride. What should I do?

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Written by Chris King
Updated this week

I have an unexpected charge from Blacklane on my bank statement, what should I do?

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Written by Chris King
Updated this week

I received an unexpected payment from Blacklane, what should I do?

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Written by Chris King
Updated this week

What should I do if I have upcoming rides with Blacklane and my credit card/payment method has been stolen?

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Written by Chris King
Updated this week