You can easily change the pickup and dropoff locations in the app or online. You can make changes to your booking up until one hour before the pickup time for one-way rides, and up until 24 hours before a booking by the hour or for rides over 200 km.

Changes in dropoff destination or requests for additional stops may result in additional charges.

If you have already passed those thresholds or you are already in the vehicle, please inform the chauffeur about the route change. After your ride, Blacklane will email you an updated invoice with the new ride information and the price of the additional distance and drive time, if applicable. 


How can I make changes to my booking?

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