You can add a promo code during the booking process, either by applying a pre-loaded Promotion (only available to certain users at this time) or by inserting a promo code.
*Please note that it is not possible to apply or add a promo code to a ride that has already taken place.
Apply a promotion or add a code
You can apply a Promotion at 2 different stages of the booking process. If you have a code, you'll be able to add it only at the last step of the process.
Via the Blacklane website
Selecting the promotion during the booking process
Before selecting the Service class vehicle, click on the "Promotions" arrow
Select from your available Promotions the one that you would like to use
Press continue to move further with the booking process
Adding a promo code at the final booking step
Complete the booking steps until final ride overview page of the booking
Enter your voucher code and click “Apply promotion”.
Via the Blacklane app
Selecting the promotion before the booking process
Go to the "Account" tab
Select "Promotions"
Tap on the active Promotion you would like to use
Select "Use voucher"
You are all set! Your discount will be reflected at checkout
Selecting the Promotion or adding a code during the booking process
Before selecting the Service class vehicle, tap on "Add promotion"
Tap on the active Promotion you would like to use or select "Add promotion code" and add it if you have one
You can always remove a Promotion by tapping on the "x"
Alternatively you can add a Promotion code in the last step of the booking process
Before scheduling the ride, tap on "Add promotion"
Can I use my promotion code anywhere in the world?
Absolutely! You can use your Blacklane discount in any of the cities where Blacklane operates. Please keep in mind that your Blacklane voucher is valid for pre-booked services but not for Chauffeur-hailing rides.
Ride Credits vs. Vouchers
Promotions fall into two categories: Ride Credits and Vouchers. Both appear in your wallet but work in slightly different ways.
Vouchers
Vouchers work like traditional promo codes. Each voucher has a set value and number of uses.
Vouchers with a value between $30-$100 are usually single use.
Vouchers with a value of >$100 can be used multiple times. If there's a balance left after a ride, you can use the remainder on another ride before it expires.
You can check the number of available uses by clicking on the voucher in your wallet.
Ride Credits
Ride credits act like virtual cash for your rides. After you use them, any unused balance stays in your wallet until your spend it or it expires.
You can apply credits to multiple rides until the balance runs out.
